Shipping policy
1. Order Processing & Production
All our jewelry pieces are handcrafted and made-to-order. Please allow 15 business days for production before shipping. Orders are processed Monday through Friday, excluding public holidays.
2. Shipping Methods & Delivery Times
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Prepaid Orders:
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Estimated delivery time: 20 business days from the date of order confirmation.
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Cash on Delivery (COD) Orders:
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Estimated delivery time: 25 to 30 business days from the date of order confirmation.
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Note: Delivery times are estimates and may vary due to factors such as location, customs clearance, and unforeseen delays.
3. Shipping Charges
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Free standard shipping is available for prepaid orders over 500rp within India.
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A flat shipping fee of ₹89 is applicable to all COD orders.
4. Order Tracking
Once your order is shipped, you will receive a confirmation via email or text with tracking details. You can track your order using the provided tracking number on the carrier's website.
5. Packaging & Insurance
All jewelry is securely packaged in branded boxes to ensure safety during transit. We offer shipping insurance for high-value items. Please contact us at [9834784229] for more details.
6. Customs, Duties & Taxes
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for more information.
7. Delivery Issues
If you experience any issues with your delivery, please contact us within [2 or 3] days of the expected delivery date. We are not responsible for delays caused by the carrier or customs clearance processes.
8. Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
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Email: maharashtriannath@gmail.com
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Phone: 9834784229
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Business Hours: 10 AM to 6 PM